Our Store Policies
Things You Need to Know
We founded H Syme Studio with one goal in mind: giving our customers a fair, rewarding and enjoyable shopping experience. We conduct business according to the same values, knowing that better service equals loyal customers. Our store policies are detailed below, please have a look and contact us if you want to learn more!
Shipping Policy
How It Works
All prints are custom printed on demand, therefore, please allow up to 14 business days of printing and packing time before artwork is shipped out. Additional shipping time begins after this production time, and can be 5-7 business days for domestic ground services (within lower 48). If you need something more urgently than this, please first reach out at hsymestudio@gmail.com instead of placing your order and we will see what we can do for you.
Orders are shipped on business days only (Monday-Friday). We are not responsible for refunding the cost of shipping due to postal service delays.
International shipping is available to certain locations and is limited to standard artwork sizes only. Please make an inquiry to our email below to see if we ship to your location. Shipping and handling times will vary by location. Please allow 15 to 30 days for international packages to be delivered. International orders may also be subject to additional duties and taxes. Please be aware that these fees are not included in the prices listed on our website, nor are we responsible for covering them.
For questions regarding shipping to your location, please contact us at hsymestudio@gmail.com.
Address Changes
If you provided us with an incorrect or incomplete address upon checkout, please notify us as soon as possible at hsymestudio@gmail.com. This includes out-of-date addresses on PayPal accounts. If you fail to notify us of an address change prior to the shipment of your order, you will be responsible for any additional shipping costs. Once the original package is returned to us and the additional shipping costs have been received, we will reship your order.
Returns and Refunds
How It Works
All sales are final.
Our Privacy Policy
Your Data is Secure
Please refer to California's privacy policy. This company abides by all required privacy policies under California Law as outlined on the Ca.gov website.